All Pro Tips about iPhone

by Lydia on Nov. 02, 2017 | NO COMMENT

How to Fix Facebook Messenger Keeps Crashing on iOS 11/11.1

Have you ever encountered any Facebook Messenger problems? Lately, a number of users reported their iOS 11/11.1 Facebook Messenger crashing. The guide here is going to teach you how to fix Messenger keeps crashing on iOS 11 or iOS 11.1.

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Last month, the iOS 11 update happened to come across the Facebook Messenger app crashing issue. Actually the key is the Facebook Messenger itself. Because besides the iOS 11 users, people using iOS 10.3 devices also meet such problem. So if after the latest iOS 11.1 upgrade, your Messenger still keeps crashing. Try the tips in the post to fix the Facebook Messenger crashing issue.

How to Recover Lost Data after iOS 11 Update

How to Recover Lost Data after iOS 11 Update

Can’t Miss: What to Do When iOS 11/11.1 Messages/iMessage Not Working >>

Table of Contents:

Possible Ways to Fix Messenger Keeps Crashing on iOS 11/11.1

Tip 1. Reboot Your iPhone

For iPhone 6s and earlier model users, press and hold both Sleep/Wake and Home buttons for at least ten seconds until you see the Apple logo. For iPhone 7(Plus) users and later, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds until you see the Apple logo.

Tip 2. Clear App Caches

Open Facebook Messenger on iPhone, Tap on More at the right corner of the screen > Settings > Account Settings > Browser > Clear data.

Tip 3. Update Facebook Messenger

On your iPhone, go to Settings > General > Software Update to check if Messenger app update is available. If your Messenger crashes too often, you can connect iPhone to computer and use iTunes to update it.

Tip 4. Uninstall & Reinstall Messenger App

Press and hold on the Messenger app until it starts to wiggle. Tap the gray X in the upper left-hand corner of the app icon, and then tap Delete. Then go to App Store or Safari to reinstall Messenger app.

Tip 5. Remove Facebook Account and Sign in Again

On iPhone, go to Settings > Facebook > Tap on your name > Tap Delete Account. After you’ve deleted your account, enter your information, sign in again, and open the Facebook app.

According to the piles of reports from our users, we collect the possible common iOS 11 problems that you might meet while or after update and list the matching solutions. When data gets lost in the process of iOS 11 update, Primo iPhone Data Recovery is the one we recommend most.

Bonus Tip to Recover Lost Data after iOS 11/11.1 Update

As everyone knows that there are lots of iOS data recovery software, why choose Primo iPhone Data Recovery? Compared with them, this one supports retrieving lost or deleted data right back to your iPhone, iPad, or iPod touch. Up to 25 types of iOS data’s recovery can be easily achieved within several steps. This page shows the details to recover lost data after iOS 11/11.1 update.

How to Recover Lost Data after iOS 11 Update

How to Recover Lost Data after iOS 11 Update


Primo iPhone Data Recovery offers 3 recovery plans – from device, iTunes backup or iCloud backup. While recovering data from iTunes or iCloud backup, Primo iPhone Data Recovery won’t let the backup content replace your iPhone’s current data. Just get it to computer to have a try now >>


Lydia Member of @PrimoSync team, an optimistic Apple user, willing to share solutions about iOS related problems.

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Daily Tips How to Fix iOS 11/11.1 Facebook Messenger Keeps Crashing