Have you ever encountered any Facebook Messenger problems? Lately, a number of users reported their iOS 11/11.1 Facebook Messenger crashing. The guide here is going to teach you how to fix Messenger keeps crashing on iOS 11 or iOS 11.1.
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Last month, the iOS 11 update happened to come across the Facebook Messenger app crashing issue. Actually the key is the Facebook Messenger itself. Because besides the iOS 11 users, people using iOS 10.3 devices also meet such problem. So if after the latest iOS 11.1 upgrade, your Messenger still keeps crashing. Try the tips in the post to fix the Facebook Messenger crashing issue.
Tip 1. Reboot Your iPhone
For iPhone 6s and earlier model users, press and hold both Sleep/Wake and Home buttons for at least ten seconds until you see the Apple logo. For iPhone 7(Plus) users and later, press and hold both the Sleep/Wake and Volume Down buttons for at least ten seconds until you see the Apple logo.
Tip 2. Clear App Caches
Open Facebook Messenger on iPhone, Tap on More at the right corner of the screen > Settings > Account Settings > Browser > Clear data.
Tip 3. Update Facebook Messenger
On your iPhone, go to Settings > General > Software Update to check if Messenger app update is available. If your Messenger crashes too often, you can connect iPhone to computer and use iTunes to update it.
Tip 4. Uninstall & Reinstall Messenger App
Press and hold on the Messenger app until it starts to wiggle. Tap the gray X in the upper left-hand corner of the app icon, and then tap Delete. Then go to App Store or Safari to reinstall Messenger app.
Tip 5. Remove Facebook Account and Sign in Again
On iPhone, go to Settings > Facebook > Tap on your name > Tap Delete Account. After you’ve deleted your account, enter your information, sign in again, and open the Facebook app.
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Lydia Member of @PrimoSync team, an optimistic Apple user, willing to share solutions about iOS related problems.