Want to fix the problem of iPhone couldn’t connect to iTunes because an invalid response was received from the device? Read through this guide and get some useful tips to fix it.
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“For at least the past year, I haven’t been able to sync my iPhone to iTunes. It either freezes, or recently, has been giving me an “invalid response received from device blah blah” error. I made two threads to no response. Does anyone know how to fix this?”
Question from Apple Forum
Have you ever seen the error of “iTunes could not connect to iPhone because an invalid response was received from the device” like this? Many Apple users have met the same problem after upgrading to iOS 10/10.1/10.2 or getting a new iPhone 7/7 Plus, so how can we fix this error easily and quickly? Here in this guide we’re going to give some useful tricks to fix the problem of iTunes could not connect to iPhone because an invalid response was received from device.
Tips: If your iPhone or iPad can be connected but can’t sync with iTunes, you can refer to this article to know how to fix it.
Solution 1. Change another USB cable or USB port.
Solution 2. Restart your iPhone and computer.
Solution 3. Clear all Safari caches and history.
Solution 4. Update your iTunes to the latest version (iTunes 12.5.4).
Solution 5. Uninstall and reinstall iTunes on your computer.
Solution 6. Backup your iPhone and reset it.
Solution 7. Unlock your iPhone with Touch ID or passcode while connecting.
Solution 8. Reset your lockdown folder. You can refer to this tip to get detailed procedures.
Solution 9. Reset your network settings. Settings > General > Reset > Reset Network Settings.
You’d better make iTunes or iCloud backup before syncing in case of losing some important iPhone data during the process. But don’t panic if you’re in such situation, Primo iPhone Data Recovery can help you retrieve iOS data from iTunes/iCloud backup without efforts. Follow the steps below to get clear instructions to recover deleted/lost iPhone data with backup.
Step 1. Download and install Primo iPhone Data Recovery to computer and choose Select an iTunes Backup. Then select the backup of your iPhone and click Next.
Step 2. Select the iPhone data you want to recover and click Start Scan.
Step 3. You can lick the icons to preview the detailed data and select the files you want to retrieve > click Recover to continue.
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There are some suggestions above to fix the error of “iTunes could not connect to iPhone because an invalid response was received from device”. And if you want to recover iOS data like photos, contacts, messages, notes, audiobooks, Safari bookmarks and etc. from iPhone whether you have backup or not. Get it to your computer and discover more > >
Abby Member of @PrimoSync team, an optimistic Apple user, willing to share solutions about iOS related problems.