Visual voicemail not working or voicemail won’t play on iPhone 7/6s/6 after updating to new iOS 11/11.1? This post will show you some solutions to fix iPhone voicemail not working issue on iOS 11/11.1.
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Why won’t my voicemail play on my iPhone? Many reasons can lead to the failed playing of voicemail on your iPhone 6/6s/7, like provider switch, network errors, iPhone setting changed, even the new iOS (iOS 11/11.1) update. It’s frustrating to find that iPhone won’t play voicemail or visual voicemail not working. In this guide, we are going to show you some possible solutions to fix the iPhone voicemail not working issue after iOS 11/11.1 upgrade.
Because voicemails are stored in the Phone app on iPhone, if the Phone app not working properly, you may can’t listen to voicemail on your iPhone. Just double press the home button and find the Phone app window, swipe up from the bottom of your iPhone to close it. Then open the Phone app to listen the voicemail again.
Simply turning off your iPhone and turning on it again always fixes some minor issues of your iPhone software. So try a quick restart on your iPhone. Hold the power button until you see the Slide to Power Off option and slide on it to turn off your device. Wait for 10-30 seconds, and press the power button again to open your iPhone.
Your carrier will release some updates so you can try updating the carrier settings to fix the voicemail not working issue on iPhone. Tap on Settings > Go to the General > Select About. If there is an update available, it will show up.
Sometimes resetting network settings can also fix the iPhone voicemail not working issue, but you should remember that after resetting network all your saved Wi-Fi passwords will be wiped.
Go to Settings > Choose General > Select Reset > Tap Reset Network Settings and type in your iPhone passcode > Wait for your iPhone to restart.
If you failed to listen to voicemail on your iPhone because you forgot the voicemail password, you need to contact your carrier's customer-service to reset the password.
What if the voicemail on your iPhone get lost during the iOS 11/11.1 update? Or you completely remove some of voicemails by accident? With Primo iPhone Data Recovery, you can get the deleted voicemails recovered from iPhone in 3 steps: Connect > Scan > Recover. What’s more, text messages, photos, contacts, notes, and more can also be recovered from iPhone/iPad with Primo iPhone Data Recovery.
Step 1. Download the tool and install it on computer. Open it and connect with your iPhone. Click Next to start scan.
Step 2. Wait for the scan, and after it is over, you can click Voicemail to find the deleted voicemails and click Recover to get them retrieved.
If your iPhone voicemail is not playing after iOS 11/11.1 update, you can try the above quick tips. If you have more workable solutions, please share with us in the comment section. For your lost or deleted voicemails, you can download Primo iPhone data Recovery to get them back.
Fiona Wang Member of @PrimoSync team as well as an Apple fan, love to help more users solve various types of Apple related issues by writing iOS-how-to tutorials.