by Fiona Last Updated on Sept. 18, 2017 | NO COMMENT
You may meet kinds of issues when upgrade to a new iOS 11. This post shows you how to fix iOS 11 issues you may meet when or after update to iOS 11 with detailed steps.
Primo iPhone Data Recovery is able to retrieve lost data during iOS 10/11 update, including messages, photos, notes, contacts, etc. Download it to have a try.
Apple has released iPhone 8/8 Plus and iPhone X last week. Along with the new iPhones, Apple finally brings us amazing iOS 11 with a bevy of new features: customizable Control Center and Lock Screen, Wi-Fi Sharing feature, new iMessage effects, and many more.
Upgrade to iOS 11 and you can try the new improvements and features, but you should know that the new system update can also brings unexpected problems. We wish you a smooth upgrade, if unluckily you meet some iOS update issues like iPhone stuck on Apple logo, iPhone won’t charge, or Wi-Fi and Bluetooth not working after iOS 11 update, don’t worry, you can get some potential solutions to fix the common iOS 11 update problems.
Also Read: 4 Ways to Recover Lost Data on iPhone after iOS 11 Update >
4. Failed to Activate iPhone 5. iPhone/iPad Battery Issues 6. iPhone or iPad Charging Issues 7. iPhone or iPad Keeps Restarting 8. iPhone or iPad Won’t Turn On 9. iPhone or iPad Stuck in Recovery Mode 10. Wi-Fi Not Working 11. Bluetooth Not Working 12. Cellular Data Not Working 13. Message Issues on iPhone/iPad 14. Touch ID Not Working 15. Touch Screen Not Responsive 16. Siri Not Working 17. Alarm Not Working on iPhone 18. Safari Not Working on iPhone 19. iPhone Won’t Make or Receive Calls 20. Facebook Messenger Crashing on iPhone 21. iTunes Won’t Detect iPhone/iPad 22. iTunes Update Server Could Not Contacted 23. iPhone Screen Freezing Issue 24. App Disappeared from iPhone 25. iPhone Voicemail Not Working 26. No Sound on iPhone 27. App Store Not Working 28. Cannot Connect to iTunes Store 29. Apple Music Crashing 30. AirPods Won’t Connect 31. iPhone Camera Not Working 32. Notifications Not Working It’s very common that you may see the Software Update Failed error when update to new iOS 11 on your iPhone/iPad. If you try to download iOS 11 once it’s been officially released, you are more likely to come across this issue. There are some tips you can try to solve the Software Update Failed issue in iOS 11.
Software Update Failed when iOS 11 Update
Tip 1. Wait for hours or few days and update again.
Tip 2. Try resetting network settings on iPhone/iPad.
Tip 3. Restart your iPhone or iPad and try again.
Tip 4. Try downloading iOS 11 with iTunes on computer.
Tip 5. Update to iOS 11 by downloading IPSW file manually.
For detailed info, please refer to How to Fix Software Update Failed Error in iOS 11 >
A great number of users see the “Verifying Update…”screen when update to a new iOS (like iOS 11). The iPhone/iPad may get stuck on this screen for hours and seems never finish the update.
iPhone Stuck on Verifying Update iOS 11 Update
Tip 1. Try locking and unlocking your iPhone and repeat for 5-10 times.
Tip 2. Try force restarting your iPhone or iPad and update to iOS 11 again.
Tip 3. Update to iOS 11 with iTunes.
Tip 4. Restoring your iPhone or iPad from iTunes.
Learn detailed steps on how to fix iPhone/iPad stuck on Verifying Update, please check this guide >
A lot of reasons can get your iPhone stuck on Apple logo, and new iOS upgrade is one of them. If your iPhone or iPad stuck on Apple logo when update to new iOS 11 in this fall, you can follow these tips to get it back to normal.
iPhone/iPad Stuck on Apple Logo When iOS 11 Update
Solution 1. The first solution to try is hard resetting your iPhone or iPad.
Solution 2. Restore your iPhone or iPad from a backup with iTunes on your computer.
Solution 3. Try DFU mode to fix iPhone/iPad stuck on Apple logo in iOS 11 update.
Solution 4. Try some iOS repair tools like Primo iPhone Data Recovery.
Please refer to this guide to learn more details on how to fix iPhone stuck on Apple logo >
There are various types of reasons may cause the failed iPhone activation issue, and iOS 11 update may be one of them. When you see there is an error says Could Not Activate iPhone when upgrade to iOS 11, you can try below simple fixes.
Failed to Activate iPhone afer iOS 11 Update
Solution 1. Wait for a while and try again. Sometimes there may be something wrong with the server.
Solution 2. Try restarting your iPhone or iPad.
Solution 3. Check your Wi-Fi or Cellular status to make sure you’ve connected to a stable network.
Solution 4. Reactivate your iPhone or iPad with iCloud.
Solution 5. Restore your iPhone or iPad with iTunes.
Read this guide to learn How to Fix Could Not Activate iPhone/iPad Issues on iOS 11 >
One of the most discussed issues of new iOS update is the battery issue – iPhone/iPad battery drains fast, battery goes down randomly after iOS update. This may also happen to iOS 11 users. If you meet some battery issues after updating your iPhone or iPad to iOS 11, you can try below tips.
iOS 11 Problems - iPhone/iPad Battery Issues
Tip 1. Disable Location Services.
Tip 2. Limit Background App Refresh.
Tip 3. Stop Quitting Apps in Multitasking Menu.
Tip 4. Limit App Notifications.
Tip 5. Enable Airplane Mode in Poor Cellular Service Areas.
Tip 6. Enable Low Power Mode.
Tip 7. Turn off Auto Brightness.
Tip 8. Disable Raise to Wake.
Tip 9. Disable Automatic Downloads.
Tip 10. Limit Push Mail.
For more info on how to fix battery issues on iPhone, please check this guide >
If you meet some charging issues with your iPhone or iPad like device not charging or charging slowly after updating to iOS 11, you can try those quick tips to fix them.
iOS 11 Issues - iOS 11 Charging Issues
Tip 1. Check the charging cable and make sure it’s not damaged.
Tip 2. Try a different Apple-certified charger if you get one.
Tip 3. Force restart your iPhone or iPad.
Tip 4. Clean your Apple accessory.
Tip 5. Turn off your iPhone or iPad with the Lightning plug attached and then restart it.
For more tips, you can check this guide on How to Fix iPhone Charging Issues after iOS 11 Update >
If you meet the situations after iOS 11 update like iPhone keeps restarting when charging or connecting, iPhone restarts randomly, or iPhone stuck in restart loop, you can try fixes as below.
iOS 11 Issues - iPhone Keeps Restarting
Solution 1. Clean your iPhone’s lighting port.
Solution 2. Reset all settings on iPhone or iPad.
Solution 3. Delete the app causing restart.
Solution 4. Perform a Hard Reset on your iPhone/iPad.
To get more solutions, please refer to How to Fix iPhone/iPad keeps Restarting on iOS 11 >
Your iPhone or iPad may not turn on due to various types of reasons, and it may also happen to those who just updated to new iOS (like iOS 11). The first solution you should try is charging your iPhone/iPad and check if it is out of battery completely. Then you can try below tips to fix this issue.
iOS 11 Issues - iPhone Won’t Turn On
Tip 1. Change a different charger, connector or USB cable.
Tip 2. Try a hard reset on your iPhone or iPad.
Tip 3. Restore your iPhone/iPad with iTunes.
Tip 4. Force your iPhone/iPad to recovery mode.
Tip 5. Try some iOS Repair Tools like Primo iPhone Data Recovery.
To get more details, please check this complete guide >
One of the most common iOS update issues is iPhone/iPad stuck in recovery mode during the update, which means that you see the Connect to iTunes Screen on your iPhone or iPad. How to get your iPhone or iPad out of recovery mode and update to new iOS 11 successfully? Try the solutions as below.
iOS 11 Issues - iPhone Stuck in Recovery Mode
Solution 1. Try to force restart your iPhone or iPad to exist Recovery Mode.
Solution 2. Get out your iPhone or iPad of Recovery Mode with iTunes on computer.
Solution 3. Fix iPhone/iPad Stuck in Recovery Mode with some iOS Repair Tools like Primo iPhone Data Recovery.
To learn detailed steps to get iPhone out of recovery mode, please check this guide >
Many users reported the Wi-Fi issues on iPhone or iPad after iOS 11 upgrade: unable to connect to Wi-Fi network, get incorrect password prompt constantly, Wi-Fi settings grayed out, Wi-Fi connection dropping or slow. There are some possible fixes you can try to solve the Wi-Fi issues on iPhone/iPad.
iOS 11 Issues -Wi-Fi Not Working on iPhone
Solution 1. Try resetting your iPhone or iPad.
Solution 2. Forget the network and re-connect to it.
Solution 3. Reset network settings on your iPhone and iPad.
Solution 4. Remove VPN apps on your iPhone/iPad.
Solution 5. Restore your iPhone from iTunes backup.
Or you can read this guide to learn more solutions with detailed steps >
After updating to new iOS 11, as many users reported last year after iOS 10 update, you may meet some the Bluetooth not working on your iPhone like Bluetooth won’t connect to your car stereo, Bluetooth not finding iPhone/iPad, or Bluetooth connection drops frequently. Try those fixes to solve the Bluetooth issues on iPhone/iPad after new iOS 11 update.
iOS 11 Problems - Bluetooth Not Working on iPhone
Solution 1. Turn off Bluetooth and restart your iPhone or iPad.
Solution 2. Forget the device and pair with it again.
Solution 3. Reset network settings and turn on Bluetooth again.
Solution 4. Unpair your iPhone and your car stereo, and restart your iPhone and your car. Then try to pair your iPhone to the car again.
To learn more solutions, please refer to How to Fix Bluetooth Issues after iOS 11 update >
A lot of iPhone users reported Cellular Data just not working after updating to iOS 10.2/10.3, and this may also happen to the new iOS 11 upgrade. There may be no connection of cellular data, no sign of 4G, LTE or GPRS. Try out the potential solutions below to fix the Cellular issues on iPhone after iOS 11.
iOS 11 Problems - Cellular Not Working on iPhone
Solution 1. Try disabling and enabling Cellular data.
Solution 2. Turn on and turn off Airplane mode.
Solution 3. Check for a Carrier settings update.
Solution 4. Reset Network settings.
Solution 5. Restore iPhone to Factory Settings.
Get detailed steps on the solutions, please read on How to Fix Cellular Data Issues on iOS 11 >
There are various kinds of message/iMessage issues you may meet on your iPhone or iPad after performing an iOS 11 update:
There are some common fixes to Message issues on iOS 11 you can refer to:
iOS 11 Issues - Message Issues on iPhone
Tip 1. Check network connections on your iPhone/iPad.
Tip 2. Try signing out iMessages and singing in again.
Tip 3. Turn on Airplane mode for few seconds and turn off it.
Tip 4. Turn off LTE.
Tip 5. Restart your iPhone or iPad.
You can also read this post to learn complete Message & iMessage Issues and solutions >
As an essential part of your iPhone/iPad, Touch ID enables you to unlock your device, purchase apps from App Store and iTunes, and use Apple Pay. What if it completely not working due to new iOS 11 update? There are some quick solutions you might want to try to fix Touch ID not working issues on iPhone/iPad.
iOS 11 Issues -Touch ID Not Working
Solution 1. Keep your fingers clean and dry.
Solution 2. Try to delete and re-add fingerprints on iPhone/iPad.
Solution 3. Force reboot your iPhone or iPad.
Solution 4. Position your finger correctly.
Please refer to this guide to learn more tips to fix Touch ID not working on iPhone/iPad after iOS 11 update >
iPhone/iPad touch screen not responsive or not working is quite tiresome for you may fail to do any operation with your device. Generally, touch screen not working issue may be caused by both hardware and software problems, and upgrading to new iOS (iOS 11) can lead to this. Here are some potential tips to fix iPhone touch screen not responsive or not working issue after iOS 11 update.
iOS 11 Issues - iPhone Touch Screen Not Working
Tip 1. Reboot your iPhone or iPad. This is the first way you should try.
Tip 2. Remove the screen protector or get a new one.
Tip 3. Reset your iPhone/iPad to factory settings.
Tip 4. Check the 3D Touch sensitivity settings.
For more info, please refer to How to Fix Touch Screen Not Working on iPhone/iPad after iOS 11 Update >
Siri will be more helpful and intelligent in iOS 11 as Apple indicates. But there is also possibility that Siri not working on your iPhone or iPad after you upgrade to iOS 11 – Siri not responding, “Hey Siri” or Siri Dictation not working at all. Try below tips to quickly fix Siri issues on iPhone/iPad in iOS 11.
Siri Not Working After Updating to iOS 11
Tip 1. Disable Siri and enable it again.
Tip 2. Reset network settings.
Tip 3. Connect to a stable Wi-Fi network.
Tip 4. Reinstall the Siri incompatible apps.
Check this guide to learn more tips on fixing Siri issues on iPhone/iPad >
We rely on a lot on the Alarm app on our iPhone. It’s quite annoying to find that the alarm not working in the morning. What if your alarm not working after you update to new iOS 11? Check out the below tips and fix it now.
iOS 11 Issues – Alarm Not Working
Tip 1. Check the volume level and mute switch.
Tip 2. Reboot your iPhone after iOS 11 Update.
Tip 3. Remove the third-party alarm apps.
Tip 4. Delete all alarms and recreate new alarms.
Please read on this guide to learn how to fix the alarm issues on your iPhone after iOS 11 update >
Safari is the default browser of your iPhone or iPad, and most of us use browsing with it quite often. With iOS 11, Safari gets more new features, and it get integrated with Siri to make your browsing experience better by learning more about your browsing preference. But what if your Safari keeps crashing or not working on iPhone or iPad after new iOS 11 update? Here are some solutions you can try to fix it.
Safari Not Working on iPhone/iPad
Solution 1. Check your network connection or try a different network on your iPhone/iPad.
Solution 2. Clear Safari history and data.
Solution 3. Restart your iPhone or iPad.
Solution 4. Reset all settings on iPhone/iPad.
Learn more info on this issue, please refer to How to Fix Safari Not Working on iPhone/iPad after iOS 11 Update >
Among the most common reasons that why your iPhone won’t make or receive calls including wrong settings, poor network, deactivated account, etc. And new iOS update (like iOS 11 upgrade) can be of them. If your iPhone can’t make or receive calls after iOS 11 update, you can try below tips to fix it.
iPhone Won’t Make or Receive Calls on iOS 11
Tip 1. Check the network coverage and the signal status of your iPhone.
Tip 2. Turn on Airplane mode and turn off it.
Tip 3. Verify iPhone block settings.
Tip 4. Update your Carrier on iPhone.
Tip 5. Reset network settings on iPhone.
For detailed steps and more solutions, please check How to Fix iPhone Won’t Make or Receive Calls >
Apps like Facebook messenger crashing on iPhone may also happen to users who update iOS 11. Here are some quick tips you can try when your Facebook messenger app keeps crashing on your iPhone after new iOS 11 update.
Facebook Messenger Crashing after iOS 11 Update
Tip 1. Restart your iPhone.
Tip 2. Clear App Caches in Facebook app.
Tip 3. Update Facebook messenger on iPhone to the latest version.
Tip 4. Uninstall and reinstall the Facebook app.
If you want to get more details and tips on this issue, please refer to this guide >
After updating to iOS 11, you may find that your iPhone or iPad cannot be recognized by iTunes. That is to say, your iTunes cannot detect the iPhone/iPad, which means you are not allowed to sync iPhone/iPad with iTunes after iOS 11 update. How to fix this issue? Just try the below solutions.
iTunes Won’t Recognize iPhone after iOS 11
Solution 1. Update iTunes to the latest version.
Solution 2. Try a different USB cable.
Solution 3. Check whether the USB slot of iPhone and computer are damaged or full of dirt.
Solution 4. Restart your iPhone, iTunes and the computer.
To get more details on to fix this issue, please refer to this complete guide >
When upgrade your iPhone or iPad to the latest iOS 11 with iTunes, you probably see this error: iPhone Software Update Server Could Not Be Contacted. This can be the problem of your network or the Apple server. You can try the below tips to get this issue fixed.
iPhone Software Update Server Could Not Be Contacted in iOS 11 Update
Tip 1. Quit and reopen iTunes to update iOS 11 again.
Tip 2. Wait for hours or few days and update again.
Tip 3. Upgrade to iOS 11 directly on your iPhone.
Tip 4. Check the Internet connection.
To get more tips, please refer to this complete guide >
It’s quite annoying to find that your iPhone screen is frozen after updating to iOS 11. Generally, there may something wrong with the software, and you can try some basic tips to fix it.
iPhone Screen Freezing after Update to iOS 11
Solution 1. Perform a Complete Hard Reset.
Solution 2. Reset All Settings.
Solution 3. Restore your iPhone.
Solution 4. Choose iOS Repair Tools.
For more details on how to fix iPhone screen freezing issue, please check on this guide >>
Some users reported that apps disappeared from iPhone after updating to iOS 11. They just can’t find the apps everywhere on the iPhone. Here are some tips you can try to find the missing apps from iPhone after iOS 11 update.
App Disappeared from iPhone after iOS 11 Update
Tip 1. Check the app on your Home Screen, including the folders you created.
Tip 2. Search the app on iPhone.
Tip 3. Restart your iPhone.
Tip 4. Force Restart your iPhone.
Tip 5. Check the Restriction settings.
Tip 6. Get the missing apps from App Store.
To get more details, please check How to Fix App Disappeared from iPhone after iOS 11 Update >>
Sometimes voicemail may not playing on iPhone 6/6s/7 after updating to iOS 11, how to fix that? Here are some useful solutions you can try to fix the voicemail not working issue.
iPhone Voicemail Not Working after iOS 11 Update
Solution 1. Close and Open the Phone App.
Solution 2. Restart Your iPhone 6/6s/7.
Solution 3. Check and Update Your Carrier Settings.
Solution 4. Reset Network Settings on iPhone 6/6s/7.
Solution 5. Reset Your Voicemail Password.
To get more detailed steps, you can refer to How to Fix Voicemail Not Working after iOS 11 Update >>
If you hear no sound on your iPhone 6/6s/7 after updating to 11, you can try the simple tricks below to fix this issue (if it is not the hardware issue on your iPhone).
No Sound on iPhone after Update to iOS 11
Tip 1. Switch on and off your Ring/Silent switch on iPhone for few times.
Tip 2. Make sure you’ve turn off the Do Not Disturb feature on iPhone.
Tip 3. Go to Settings > Sound, and drag the "Ringer And Alerts" slider up or down a few times.
Tip 4. Try plugging the headphones and check if you can hear sound from it. If yes, remove the headphones and turn up and down the volume to check if it is working.
Tip 5. Plug the iPhone 6/6s/7 to the dock and then remove it again.
To get more tips on this issue, just read on How to Fix No Sound Issue on iPhone after iOS 11 Update >>
iOS 11 Issues – App Store Not Working
Some people report that after updating to new iOS 11, when they try to download or update apps on iPhone only see “Cannot Connect to App Store” error with blank screen. Here are some fixes you can try to fix the App Store not working issue on iPhone after iOS 11 update.
Solution 1. Check App Store Status from Apple Website.
Solution 2. Clear App Store Cache.
Solution 3. Make Sure You’ve Connected to Network.
Solution 4. Reset Network Settings.
Solution 5. Try a Different Wi-Fi.
Solution 6. Check Cellular Settings for App Store.
To get detailed instructions, please check 9 Ways to Fix App Store Not Working Issues after iOS 11 Upgrade >>
Many users meet different error messages when trying to open iTunes Store app on iPhone, like "Cannot connect to the iTunes Store. An unknown error has occurred." Here are some solutions you can try to fix the cannot connect to iTunes Store Issue after iOS 11 update.
iOS 11 Issues – App Store Not Working
Tip 1. Check iTunes Store Servers Status.
Tip 2. Switch Between Wi-Fi and Cellular Data.
Tip 3. Reset Network Settings on iPhone 6/6s/7.
Tip 4. Restart iPhone and Wireless Router.
Tip 5. Turn on Airplane Mode.
Tip 6. Check Date and Time on iPhone.
Tip 7. Sigh Out from Apple ID.
For more instructions, please check How to Fix iPhone Cannot Connect to iTunes Store Issues after iOS 11 Update >>
Unfortunately, some iPhone users complain that Apple Music problems after updating to new iOS 11. The Apple Music just keep crashing and they don’t know what to do. Here are some fixes you can try to solve the Apple Music issues on iPhone.
iOS 11 Problems - Apple Music Crashing on iPhone
Solution 1. Restart Your iPhone after iOS 11 Upgrade.
Solution 2. Try Syncing with iTunes to Rebuild Music Library.
Solution 3. Sign out/in Your Account in Apple Music.
Solution 4. Clearing Memory on iPhone/iPad in iOS 11.
Solution 5. Try to Install Some Third-party Apps.
For more solutions, please read on How to Fix Apple Music Crashing on iPhone after iOS 11 Update >>
iOS 11 Issues - iPhone Camera Not Working
If you find that your AirPods won’t connect to iPhone or auto-pairing not working after you update to iOS 11, you can get some solutions here.
Tip 1.Check and make sure your AirPods are in the range of your iPhone.
Tip 2. Turn the iPhone's Bluetooth off and on.
Tip 3. Restart Your iPhone.
Tip 4. Long Press the Setup Button of the Airpods Case.
Tip 5. Forget the AirPods and Reconnect.
With more solutions and detailed steps, please check the Complete Guide to Fix AirPods Won’t Connect to iPhone after iOS 11 Update >>
iOS 11 Issues - iPhone Camera Not Working
It’s frustrating to find that iPhone camera just refuses to working when you open the Camera app and want to take some wonderful photos. Some iPhone 7/6s/6 users report that iPhone camera not working after they updating to new iOS 11, like:
1. iPhone Camera Freezes or Shows Black Screen
2. iPhone Flash Stuck On or Not Working
3. iPhone Back Camera Won’t Focus
You can check the Full Guide to Fix iPhone Camera Not Working after iOS 11 Update >>
iOS 11 Issues - Notifications Not Working
If your iPhone not receiving notifications, message notification not working, or no notification sound on iPhone 7/6s/6, you can get some solutions to fix the notifications issues on iOS 11:
Fix 1. Disable Do Not Disturb Option.
Fix 2. Check the Mute Button on iPhone 6/6s/7.
Fix 3. Allow Notifications and Sounds on iPhone 6/6s/7.
Fix 4. Check If the Contact is Set to Do Not Disturb Status.
Fix 5. Reset All Settings on iPhone.
Please check How to Fix iPhone Notifications Not Working after iOS 11 Update to get more solutions.
If you have any iOS update issues or you get some solutions on the above issues, please share with us in the Comment Section. Also, you can share this post to your friends and help more people fix their iOS update issues.
Fiona Wang Member of @PrimoSync team as well as an Apple fan, love to help more users solve various types of Apple related issues by writing iOS-how-to tutorials.
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